Want to Return your items? Its as easy as 1,2,3! Follow the steps below to ensure you have a successful return.
1. Ensure your items are refundable. We accept returns within 14 days of the delivery date as long as the item Is unwashed, unworn and free of any stains or odors. All face masks are final sale items given the nature of the item and the current pandemic.
2. Go to - http://lezat.returnscenter.com
3. Once we receive your return your parcel will process within 5-7 business days. A confirmation email will be sent to you to confirm your refund.
Is my item refundable? Yes however some exclusions may apply. We gladly accept returns within 14 days from the date of delivery. Note items must be in brand new condition, free of any stains or odors. All face masks are final sale items given the nature of the item and the current pandemic.
Do I have to pay for return postage? Nope! We cover return shipping. We will email you a prepaid label.
How long does it take to process my refund? Your refund will be processed within 5-7 days of us receiving your parcel. The refund will go back in the original form of payment used to place your order. A confirmation email will be sent to you once the return is processed.
When will I see the funds back into my account? Refunds require roughly 3-5 business days to process with us however we do suggest contacting your financial institution for more information on when the amount will post to your account. Each bank has varying processing times.
Require more assistance? We're happy to help! Simply send us an email at email@example.com. A response will be made within 24-48 business hours.